Our commitment to your privacy

Our website address is: https://www.thesadiefamily.com.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information in order to create an account or by which you can be identified when using our website or allocations, then you can be assured that it will only be used in accordance with this privacy policy.

 

What personal data we collect and why we collect it?

Contact forms

We provide the opportunity to sign up for our member list, waiting list and newsletter. This information is stored securely for the purpose of release offerings and information on MailChimp.com.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. Waiting List and Newsletter Sign Forms via mailchimp.com. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Information we collect and how we may use the information

Concluding your online allocation or registering an account, we may collect the following information: Name and surname, contact details and other personal information as well as your delivery address. In the process of the delivery fulfilment of your order your delivery information is will be forwarded to a third party courier service link : scrubbill.com. Should your personal information change, please inform us and provide us with updates as soon as reasonably possible to enable us to update your personal information.

We use your information to comply with your request/s in terms of products ordered and delivery requirements and for internal record keeping and administration purposes.

Security

We will treat your personal information as strictly confidential, save where we are entitled to share it as set out in this policy; take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access; we will promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information; provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; and upon your request, promptly return or destroy any and all of your personal information in our possession or control, save for that which we are legally obliged to retain.

International Users

The Sadie Family Wines is based in South Africa, and, regardless of where you use or access our Website, products, or services, your information may be transferred to and maintained on servers located in South Africa (or elsewhere in the world). Please note that any information we obtain about you will be stored in accordance with South African privacy laws, regulations and standards, which may not be equivalent to the laws in your country of residence. By using our Website, you consent to this collection, transfer, storage and processing of information to and in South Africa.

Available channels regarding collection, use and distribution of information (OPT OUT Policy)

If the Customer has any questions regarding this Privacy Policy or about our Website information collection practices, please contact us at office@thesadiefamily.com

Amendments

We may update this privacy policy from time to time. Any changes we may make to our privacy policy will be posted on this page and, where appropriate, notified to you in the appropriate manner. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to office@thesadiefamily.com.