General Enquiries
office@thesadiefamily.com
Technical Allocation Platform Support
support@thesadiefamily.com
Frequently Asked Questions
Allocations are available to members of The Sadie Family Wines. To be considered for membership, you are welcome to apply via our waiting list.
Please note that due to the limited volumes we produce, it may take some time before allocations become available to new applicants. Priority is given based on the date of joining. Our allocation system is available for delivery within South Africa only.
Our newsletters carry news from the estate, release notes, and seasonal updates. You can subscribe at any time using the link below, membership is not required.
We only replace wines purchased directly from us or through our trade partners. Secondary market purchases fall outside the scope of our policy.
If you’ve forgotten your password or are having trouble logging in, you can request a reset via the link below. Enter the email address associated with your account and you’ll receive instructions by email.
We are sorry that the property cannot accommodate tours and impromptu wine tastings. We have a few public tasting days set aside annually, and you are most welcome to contact tastings@thesadiefamily.com to receive information about future dates and availability.